Telephone Answering
We are as flexible as possible when setting up the telephone answering service for you – and if things change in the future we’ll change with you.
There are a number of ways that telephone answering can be set up:
- Divert your calls only when you’re unavailable
- Set up your phone to "overflow" to us (when you’re already engaged on a call or don’t answer)
- All calls come through to us and we’ll forward them on to you if you’re available.
Click here for a diagrammatic version.
At a basic level we will take messages and forward them to you, but we can also take and give out information, make appointments on an on-line calendar, or process paperwork as the result of a call, ie. an order, a course booking, etc.
Package Includes:
- Calls answered in your company name
- Message taken or call actioned
- Messages forwarded by email or text (additional charges apply)
- Calls forwarded to chosen number (additional charges apply)
- Personalised voicemail for out of hours use
- FREE 0845 numbers available
- Telephone number in any UK area available (additional charge may apply)
Call Divert facility required on your current office line in order to divert calls to our service. BT Customers click here for more details.
Costs:
| Set-up Fee: | £30.00 | |
|---|---|---|
| Monthly Subscription: | £25.00 | |
| Call Management: | £0.75 per minute | |
| includes: | messages by email | |
| Messages by Text: | 10p per text | |
| Call Forward: | to Landline: | 1p per minute |
| to Mobile: | 10p per minute |
All prices exclude VAT
For a no-obligation chat to discuss your specific requirements or to book your free trial, please contact us.